• Children aged 3 to 10 years will be eligible for child tickets.
• Children whose height exceeds 120cm will be charged at the adult rate.

From our given pickup area point

See Availability

PickUp Time Start : 07:00| PickUp Time End: 07:00 | Booking Cutoff : 08

Booking and Confirmation:

• After check-in at the hotel, please provide us with your room number for updates.
• Ensure careful consideration when booking our services.
• Review the inclusions and exclusions thoroughly before confirming.

Confirmation Details:

• Confirmation: You will receive confirmation of booking availability within 1 minute of booking time. Auto-confirmed bookings will receive a voucher via email.
• Auto Pre-Paid Booking: Confirmed automatically when payment is made through our payment gateway system.
• Partial Payment: All bookings with partial payment are non-refundable and confirmed automatically.
• Pay Later Booking: Confirmation requires updating us with your room number and hotel check-in information.

Tour Information:

• Pick-up time and Guide Numbers for join tours will be confirmed by our Customer Service Representative 12 hours before the tour.
• Private tours have pick-up points mentioned in the itinerary.
• If you don't receive an email, check your Spam folder or notify us.
• Email your room number and local number to rsvn@sunleisureworld.com with your booking confirmation number.

Additional Information:

• Children aged 0-2 join for free, no additional seat.
• Children aged 3-8 are charged 75% of the tour rate.
• Children over 8 are considered adults.
• Tours are available almost daily; any urgency or cancellation will be communicated 12 hours before the tour.
• Private tours can be requested in languages like Chinese, Japanese, and Korean.
• Be at the hotel lobby 15 minutes before the specified time on the voucher.
• Late arrivals may be re-allocated or auto-canceled with a 100% charge.
• Drivers may be late up to 15-45 minutes due to traffic or unforeseen circumstances.
• No need to show a physical voucher; a mobile voucher or booking confirmation on your mobile is sufficient.
• Activity time may be affected by weather, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel due to bad weather conditions or natural disasters.
• Entry Measures into Thailand (effective from June 1, 2022):

Thai Nationals:

• Thailand Pass not required.
• Entry without quarantine or COVID-19 test upon arrival.
• Must present a vaccination certificate or, if unvaccinated, a negative RT-PCR/Professional ATK COVID-19 test result within 72 hours before departure.
• Entry via all border checkpoints (for land travel).

Foreign Nationals:

• Register on Thailand Pass.
• Attach required documents: Passport, vaccination certificate, RT-PCR/Professional ATK COVID-19 test result, and Proof of Medical treatment coverage (minimum coverage 10,000 USD).
• Receive the Thailand Pass QR Code within 1-2 hours.
• Airlines and Disease Control Officers will check your documents.

• Please wait at Hotel Lobby 15 minutes before the time specified on this voucher to start.
• Any late from your side may be re-allocated to a later time if available, Otherwise this will be auto canceled with charge 100%.
• Driver can be late up to 15- 45 Minutes due to Traffic or any unwanted clauses.
• You do not need to show voucher, just show them mobile voucher or booking confirmation on mobile for this activity to our Guide.
• Please note the activity time can be affected by several factors including weather, equipment maintenance or safety protocols.
• Sun Leisure World reserve the rights to cancel any booking because of bad weather condition or natural disaster.

• Children aged 3 to 10 years will be eligible for child tickets.
• Children whose height exceeds 120cm will be charged at the adult rate.